Legal Information

Tk11 bet Privacy Policy — your data is our responsibility

This Privacy Policy clearly explains how tk11 bet collects, uses, and protects your personal information. We believe that data protection is a matter of respect for you.

Last Updated: January 2026
SSL encrypted
Applicable: Bangladesh & International
256-bit SSL Encryption
No selling of data to third parties
Stored on Secure Servers
Data collection with user consent

1 Introduction to the Privacy Policy

Welcome to tk11 bet. This Privacy Policy ("Policy") provides complete information about our commitments and practices regarding your personal data. By using the tk11 bet platform, creating an account, or using any of our services, you agree to this Privacy Policy.

We believe every user's data is a valuable asset. tk11 bet never misuses your personal information or sells it to third parties without your permission. Our entire privacy framework is built in line with international data protection standards.

Who this policy applies to: This Privacy Policy applies to all users of the tk11 bet website, mobile app, or any digital platform — including both registered and non-registered users.

This Policy was last updated in January 2026. Any future changes will be published on our website, and registered members will be notified by email.

2 What types of data we collect

Tk11 bet only collects information that is strictly necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Personal identification information

  • Full Name (in both Bengali and English)
  • Date of Birth (for age verification)
  • National ID Number or Passport Number
  • Current address and district
  • Email Address & Mobile Number

Financial information

  • BKash, Nagad, or Rocket number (for payments)
  • Bank Account Details (where applicable)
  • Transaction history & amounts

Technical Information

  • Device type, operating system & browser
  • IP address and location data
  • Time spent on the site and pages visited
  • Login time, logout time & session data
Data Type Reason for Collection Mandatory?
Name & Date of Birth Age and identity verification Yes
Mobile number Account Verification & Communication Yes
Payment Information Deposits & Withdrawals Yes
IP address Security & Fraud Prevention Automatic
Cookie data Improving User Experience Optional

3 How We Collect Your Data

Tk11 bet collects information in several ways, and we are fully transparent about each of them.

Direct Collection

You provide information to us directly when filling out the registration form, submitting documents for KYC verification, or contacting our support team. This information is collected only with your consent.

Automatic Collection

When you use the tk11 bet platform, our servers automatically collect certain technical information — such as your IP address, browser type, and page visit history. This is done primarily to ensure security and improve the quality of our services.

Collected from Third Parties

Some information may be verified through payment gateways or identity verification services. In such cases, the privacy policies of those third parties will also apply.

Good to Know: tk11 bet never accesses your device's microphone, camera, or contacts. We only collect information that is directly necessary to provide our services.

4 Purpose of Data Use

Tk11 bet uses your information only for specific and legitimate purposes. Details are outlined below:

  • Account Management: To manage registration, login, and account security
  • Identity Verification (KYC): To maintain a safe platform by verifying users' age and identity
  • Payment Processing: To process deposits and withdrawals and maintain transaction records
  • Customer Support: To properly resolve your complaints or queries
  • Security: To detect fraud, money laundering, and duplicate accounts
  • Service Improvement: To better understand user preferences and improve the platform experience
  • Legal Obligations: To comply with applicable laws and regulatory requirements
  • Marketing Communications: To send you relevant offers and promotions with your consent

To stop marketing messages: You can opt out of promotional emails and SMS at any time by emailing support@tk11bet.co or through your account settings. Please note that essential account-related messages cannot be disabled.

5 Data Sharing Policy

Tk11 bet never sells your personal data to third parties. However, in limited circumstances, certain information may be shared with trusted parties.

Who We May Share Your Data With

  • Payment Provider: Information required to process payments via bKash, Nagad, and similar services
  • Identity Verification Service: Accredited verification providers for KYC completion
  • IT Service Provider: For server hosting and security services
  • Law enforcement agencies: Under court orders or legal obligations

Who We Never Share Your Data With

  • Advertisers or marketing companies
  • Competing Betting Platforms
  • Your acquaintances or family members (without your request)
  • Any unauthorized third party

Contractual safeguards: We have data protection agreements in place with every third party we work with. They are bound to uphold the same privacy standards that we follow.

6 Cookies and tracking technologies

Tk11 bet uses cookies and similar tracking technologies on its website and app. These improve your browsing experience and save you from having to log in repeatedly.

Cookie type

  • Essential cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: Remembers your language and preference settings
  • Analytics cookies: Understanding how the site is being used (Google Analytics)
  • Marketing Cookies: To show relevant ads — you can turn this off

Cookie controls

You can disable non-essential cookies at any time through your browser settings. Keep in mind that turning off certain cookies may limit some features of the site.

7 Data Retention Period

Tk11 bet does not retain any data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal obligations
Transaction records 7 Years Financial regulatory guidelines
KYC Documents 5 years Identity verification records
Support conversations 2 Years Dispute Resolution
Cookies & Session Data 30 days to 1 year By cookie type

Once the retention period ends, data is securely deleted or anonymized. We never hold on to data longer than necessary.

8 Your rights

You have full control over your personal data on tk11 bet. You can exercise any of the following rights at any time.

  • Right to View: You can request to know what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You can restrict how your data is used for specific purposes
  • Right to portability: You can request a copy of your data
  • Right to Object: You may object to your data being used for marketing purposes

To exercise your rights: Email us at support@tk11bet.co. We will respond to your request within 30 days. Please note that due to legal obligations, certain data may not be erasable — in such cases, we will explain the reason.

9 Children's privacy

Tk11 bet is strictly for users aged 18 and above. We never knowingly collect personal data from anyone under 18.

If a minor has registered by mistake and we become aware of it, that account will be immediately closed and all associated data deleted. If you believe a minor in your family is using this platform, please contact us right away.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team directly.

  • Email: support@tk11bet.co
  • Response time: Usually within 48 hours
  • Privacy Complaint Resolution Time: Up to 30 days

When submitting a complaint: Please include your account number, the nature of your complaint, and any relevant details. This helps us assist you faster.

Why Your Data Is Completely Safe with tk11 bet

Every technical and policy decision we make is guided by a commitment to protecting your privacy.

Military-Grade Encryption

All your data is protected with 256-bit AES encryption — the same standard used by leading financial institutions worldwide. Your information is always encrypted in transit on tk11 bet.

Secure Server Infrastructure

Tk11 bet servers are hosted in internationally certified data centers with 24/7 physical and digital security. Regular backups and disaster recovery plans are also in place.

Selling Your Data Is Strictly Prohibited

Selling data has no place in tk11 bet's business model. Your personal information is never sold to advertisers or third parties — this is a core principle we stand by.

User controls

You have full control over your data. View, correct, delete, or download — every right is yours. A single email is all it takes to submit any request.

Marketing opt-out option

You can opt out of promotional emails or SMS at any time. We never send messages without your consent. Your preferences are always respected.

Regular Security Audits

Tk11 bet conducts regular system audits through independent third-party security experts. Any vulnerabilities identified are resolved as quickly as possible.

Your Data Rights as a tk11 bet User

We ensure that every user retains full control over their personal data.

Right to Access

You can find out what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

Request deletion of your data under specific conditions.

Right to Data Portability

You can download a copy of your data at any time.

Right to Restrict Processing

You can restrict how your data is used for specific purposes.

Right to Object

Opt out of your information being used for marketing or any other purpose.

Frequently asked questions about the Privacy Policy

Find answers to the questions you have in mind right here.

No, tk11 bet never sells your personal data to third parties. This is one of the core principles of our Privacy Policy. We only share limited data with trusted partners when strictly necessary to provide our services — and always under binding agreements.

Even after account closure, certain data must be retained for a defined period due to legal and financial obligations. For example, transaction records are kept for up to 7 years. Once that period ends, all data is securely deleted. Contact us by email for more details.

tk11 bet protects your data using 256-bit SSL encryption, firewalls, and regular security audits. While no system is 100% impenetrable, we adhere to the highest industry standards. In the event of any security incident, we will notify affected users promptly.

You can opt out of marketing messages by clicking the "Unsubscribe" link at the bottom of any promotional email, or by emailing support@tk11bet.co. However, essential communications such as account verification, payment confirmations, and security alerts cannot be disabled.

If any significant changes are made to the Privacy Policy, we will notify registered members by email in advance and post a notice on the website. The date of the last update will always appear at the top of this page. We recommend checking this page regularly.

Start Betting on a Trusted Platform

Your data is completely safe with tk11 bet. Register today and enjoy betting on your favorite sports in a secure, transparent, and trusted environment.

বাংলা